Is Cellara software?+
Cellara uses technology, but the value is not simply software access. Cellara configures business infrastructure around your workflows so you are not starting with an empty system and figuring everything out alone.
Why is Cellara more expensive than some booking apps?+
Cellara is not designed to replace every booking platform. It combines technology with implementation, CRM structure, follow-up systems, reputation infrastructure and ongoing support. The right comparison is not simply the cost of another app, but the level of business infrastructure being built and maintained.
Do I need Cellara if I already have booking software?+
Possibly. Many Cellara clients may already have scheduling or booking tools. Cellara is intended to strengthen the systems around inquiries, follow-up, CRM organization, reputation, reactivation and other client-growth processes. Your Growth Leak Audit can help determine whether you actually have a meaningful gap.
Is there a contract?+
Individual professional plans, Foundation and Growth, are monthly and can be cancelled anytime. For Cellara Pro, med spa, salon suite and beauty school programs, partnership terms depend on scope and are agreed before any work begins.
Can I start small?+
Yes. If your gaps are foundational, Foundation is the right entry point. The Growth Leak Audit is built to point you to the level that fits your business today rather than the largest plan.
What is included in implementation?+
Implementation covers configuring your system around your business, including applicable CRM setup, workflows, communication logic, pipeline structure, integrations, testing and launch preparation. Exact configuration varies by plan, and not every possible integration is included.